This Privacy Policy explains how jitace collects, uses, stores, shares, and protects the personal information of players across Bangladesh. We are committed to handling your data with transparency, integrity, and the highest standards of digital security. Please read this document carefully before creating your jitace account.
Six core principles that define how jitace approaches your personal data — every day, across every interaction.
All data transmitted between your device and the jitace platform is protected by 256-bit SSL encryption. Stored personal and financial records are encrypted at rest using industry-standard protocols to prevent unauthorised access.
jitace does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information is used solely to operate and improve your jitace experience and to fulfil legal obligations.
Players have the right to access, correct, and request deletion of their personal data at any time. Submit a data subject request by emailing [email protected]. We will respond within the timeframe required by applicable data protection standards.
jitace collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is required to provide our Services.
Where jitace engages third-party processors — such as payment providers (bKash, Nagad, Rocket, Upay) and identity verification services — we ensure those partners operate under strict data processing agreements and are bound by confidentiality obligations equivalent to our own standards.
In the unlikely event of a data breach that affects your personal information, jitace will notify impacted players promptly and take immediate steps to contain and remediate the incident. We maintain a dedicated incident response procedure reviewed regularly by our security team.
This Privacy Policy ("Policy") describes the practices of jitace ("the Platform", "we", "us", "our") with respect to the collection, use, storage, disclosure, and protection of personal data belonging to players and visitors ("you", "your") who access the jitace website at https://jitace.biz and use any of the associated services, products, and features (collectively, the "Services").
jitace is committed to protecting the privacy of all individuals who interact with our platform. We process personal data only for clearly defined, lawful purposes and in a manner that is transparent, fair, and proportionate. This Policy is intended to inform you clearly about what data we collect, why we collect it, how it is used, and what rights you hold in relation to your information.
By registering a jitace account or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, which together form the complete agreement governing your use of jitace.
This Policy is effective as of January 2026 and supersedes all prior versions. We will notify players of material changes by publishing the revised Policy on this page with an updated effective date. Continued use of the platform after changes are published constitutes acceptance of the revised Policy.
When you register a jitace account, verify your identity, make a deposit or withdrawal, or contact our support team, you may provide us with the following categories of personal data:
When you access the jitace platform, certain technical data is collected automatically by our systems. This includes:
jitace may receive personal data about you from third-party sources in limited circumstances, including identity verification providers (to confirm the authenticity of documents submitted during KYC), payment processors (transaction confirmation and fraud screening data), and fraud detection and anti-money laundering (AML) screening services. All third-party data is handled in accordance with this Policy.
jitace processes your personal data for the following clearly defined purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your consent or establishing a separate lawful basis:
jitace processes personal data on the following legal bases, consistent with internationally recognised data protection principles:
jitace shares personal data with carefully selected third-party service providers who process data on our behalf and under our instruction. These include payment processors (bKash, Nagad, Rocket, Upay, and partner banks), KYC and identity verification providers, fraud screening and AML compliance services, cloud hosting and infrastructure providers, and customer support platform operators. All such providers are bound by data processing agreements that restrict their use of your data to the purposes for which it was shared.
To enable gameplay, jitace shares limited session data with third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The data shared is limited to what is technically necessary to authenticate your game session and record game outcomes. Game providers operate under their own privacy policies in respect of any data processed independently on their systems.
jitace may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies where required by applicable law, court order, or binding legal process. We will, where permitted by law, endeavour to notify you of any such disclosure.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving jitace, your personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy commitments applicable to their data going forward.
We do not sell your personal data. Under no circumstances does jitace sell, rent, lease, or otherwise commercially transfer your personal data to third-party advertisers, data brokers, or marketing aggregators.
Cookies are small text files stored on your device by your browser when you visit the jitace website. They allow the platform to remember your preferences, maintain your session, and gather usage analytics. jitace uses first-party cookies (set directly by jitace) and limited third-party cookies (set by trusted service providers operating on our behalf).
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jitace platform, including session persistence and preference retention. Essential cookies necessary for platform security and authentication cannot be disabled via browser settings while you are an active jitace user.
jitace retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by applicable law. Specific retention periods are as follows:
Once data is no longer required for any of the above purposes, it is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
jitace implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, and destruction. Key measures include:
While jitace employs robust security measures, no digital system can guarantee absolute security. You are responsible for maintaining the confidentiality of your jitace login credentials. Do not share your password with anyone. If you suspect your account has been compromised, contact [email protected] immediately.
Subject to applicable law, you have the following rights in relation to the personal data jitace holds about you:
To exercise any of the above rights, please submit a written request to [email protected]. We will respond within thirty (30) calendar days of receiving your request. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
We may need to verify your identity before processing a data rights request. You will not be charged a fee for exercising your rights in ordinary circumstances. If a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline to act on it, explaining our reasons in writing.
The jitace platform may contain links to third-party websites, game provider portals, or payment service interfaces. This Privacy Policy applies solely to data processed by jitace. Third-party websites and services operate under their own independent privacy policies, for which jitace accepts no responsibility. We encourage you to review the privacy policy of any third-party service you access via links found on the jitace platform.
The jitace platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. If jitace becomes aware that personal data has been submitted by or on behalf of a person under 18, that data will be deleted promptly and the associated account will be closed. If you believe a minor has created a jitace account, please notify us immediately at [email protected].
jitace reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform features. The revised Policy will be published on this page with an updated effective date. Where changes are material, we will endeavour to notify registered players by email or in-platform notification. Your continued use of the jitace platform following publication of a revised Policy constitutes your acceptance of the changes. If you do not agree with any amendment, you should cease using the platform and may request account closure by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jitace processes your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Data & Privacy Enquiries: [email protected]
Subject Line: "Privacy Request — [Your Account Username]"
Operating Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)
Response Target: Within 30 calendar days for data rights requests; within 24 hours for general privacy enquiries.
For responsible gaming support or self-exclusion requests, please visit our dedicated Responsible Gaming page or contact the same address with the subject line "Responsible Gaming Request".
Your privacy is protected every step of the way. Now that you understand how jitace safeguards your data, explore our full range of casino games, cricket betting markets, and instant BDT payouts — all in a secure environment built for Bangladesh players.